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Miscellaneous

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How do I cancel service?

To cancel one or all of your services please call into our support line at 800-585-6454...

Last updated: January 25th, 2024 by Ryan Rider

Get notified of outages and maintenance.

You can be notified about outages or maintenance by visiting https://status.unitedfiber.com  Then click ‘Subscribe to Updates’ in the top right corner. Choose your method to be notified, this can be email, SMS, webhook, RSS, slack, etc. You can then choose what components you would like to subscribe to notifications for.   If you ever want to modify...

Last updated: April 11th, 2023 by Ryan Rider

Copyright Infringement Notices and Abuse Notices

Copyright Infringement Notices A copyright infringement notice is typically from a third-party firm on behalf of a network like NBC Universal in response to unauthorized, illegal distribution (downloading, hosting, or uploading) of copyrighted material such as TV shows, Movies, or Music. This is typically the result of trying to get TV shows, movies...

Last updated: September 14th, 2023 by Ryan Rider

What areas do you service?

Our primary service territory is Northwest Missouri.   You can quickly check if your address is serviceable by visiting: Smart Hub Service Check Or give us a call at:  800-585-6454   The areas we service: The following list may be incomplete. In some areas, we may not service all addresses. Please use the Smart Hub Service Check above or call us for...

Last updated: June 6th, 2023 by Ryan Rider

What is Lifeline?

What is Lifeline? Lifeline is a program to help make communication services more affordable for low-income households. Lifeline provides subscribers a discount on monthly telephone service purchased from participating providers. Subscribers can also purchase discounted broadband from participating providers. The discounts will help ensure that low-i...

Last updated: December 23rd, 2024 by Ryan Rider

Does United Fiber offer any discounts?

The only credit that we offer is through the Lifeline program.   Additional information on Lifeline: Lifeline  ...

Last updated: November 4th, 2024 by Ryan Rider

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